Transparent Pricing & Terms
Welcome to Transparent Pricing & Terms! Explore our commitment to honesty and clarity in pricing, ensuring you have all the information you need to make informed decisions.
We are dedicated to protecting your privacy and personal information. We encourage you to review our Privacy Policy to understand how we collect, use, and safeguard your data.
By choosing to shop with us, you agree to abide by these terms and conditions. Should you have any questions or concerns regarding our pricing or terms, please do not hesitate to contact our friendly customer support team for assistance.
Final Product Prices
Enjoy transparent pricing with no hidden costs or surprises. Our product prices already include all shipping costs, which are calculated based on a global average of destination charges.
We cover payment processing fees to ensure secure transactions and protect your financial information. What you see is the final price—no unexpected fees at checkout.
Additionally, enjoy hassle-easy returns & accessible dispute resolution, all included in the product price for your convenience.
Please note that customs fees, if applicable, are not included in our responsibility.
Payment
Payment for orders can be made securely using various payment methods, including credit/debit cards, Stripe, and other accepted payment options.
All transactions are processed securely to protect your financial information.
Order Processing
Orders are typically processed and shipped within 10 -20 business days of payment confirmation.
Once your order has been dispatched, you will receive a confirmation email containing tracking information to monitor your shipment’s progress.
Returns & Exchanges
Your satisfaction is our priority. If for any reason you are not completely satisfied with your purchase, please reach out to our customer Support team within 14 days of receiving your order to initiate a return or exchange.
You can fill out the Return Merchandise Authorization Form to request for return.
Warranty Service
To initiate warranty service or for further assistance, kindly contact our Customer Service department by calling +66863684828 or emailing us at archtheticsurveillance@gmail.com.
Prior to returning a defective product, customers are required to obtain a Return Material Authorization (RMA) number. To facilitate the warranty service process, customers must provide the following information: (1) Item Code of the defective product, (2) the invoice number or purchase order number, and (3) detailed information about the product’s defect.
Once an RMA number is issued, please securely package the product in its original or an appropriate shipping container to prevent damage during transit.
The RMA number should be clearly marked on the exterior of the package.
The customer is responsible for the inbound shipping costs to our facility, and Cash on Delivery (COD) shipments will not be accepted. Customers are advised to insure their shipments, as we will not be held responsible for lost or damaged packages during transit to our facility.
Return shipments will be conducted using a method comparable to the original shipping method employed for sending the defective product to us.
